(1) Approved : If the transaction is normally approved

(2) Declined / Card not Accepted

If the card issuing bank is denied payment due to insufficient funds, credit card limit, etc., you will need to request another card.

(3) Call / Call Center (appears on the screen)

Additional information is required before transaction approval.

Call the call center (1-800-228-1122) and answer and receive an authorization number.

If there is no problem, give an approval number.

Your card number and Merchant ID from your business are required to authorize your card

(4) Pick Up - Returns to the owner with the lost card and stops the transaction.

(5) NO Match - This is a counterfeit card.

If you use Code 10 Calls, you will be safe.

① Secure the card and cardholder information (Name, Address).

② Call the Call Center (1-800-228-1122) and speak directly with the Operator

"I have a Code 10 authorize request" OR "Code 10 , Please"

③ Call with Special Agent (Operator) - Answer simply, Yes or No

④ Cautions during the conversation - Keep your usual care so that you do not suspect your guests.

⑤ Follow the instructions of Special Agent.

If you do not want to return the card, you can give it back to the owner depending on the situation.

a. Invalid Merchant # - If the type of card is unregistered, you need to apply for registration.

Card companies (visa, etc.): 70 ~ 80%
Network (first data): 10% to 15%
Agent (AAMS, CDS, BAKCARD SERVICE, NCC, etc.): 10% ~ 15%

- In California and five other states, state law may apply.

- Under $ 10 the employer has the right not to accept credit cards.

- Ticket Only (Omni series), Force (Nurit series) to ask for a sale by entering the approval number received from the bank

- The act of making purchases several times larger than the general transaction amount

* Buying a lot only one item

* Buying only high-priced items

* Want to deliver fast, such as Overnight

* Ordering multiple times in a short time

- Someone else ordered another card, but the shipping address is the same

- When using multiple cards with similar numbers

- When you buy unconditionally regardless of item, size, color

- When the delivery address is not a businesddss address but is suspected to be a mailbox

Requesting a refund from the card-issuing bank at the request of the card user to the owners

- When there is a question about the identity of the card user (theft or lost card)

- When there is a demand by the card user (when the customer can not remember the used item

- When there is a mistake of the employer and the employee (when the card is read by duplication)

- When there is doubt about the validity of the card

- All receipts must be retained for 2 years (18 months for MasterCard and 6 months for visa)

- Make sure that the signature and name on the back of the card match the sign and name of the receipt.

- When ordering by phone, use Imprinter Slip to check the ID. The Imprinter Slip is used in emergency situations such as machine breakdown, telephone order, etc. In this case, the discount rate increases by 0.3% because of the increased risk.

- Do not sell 100% if you touch the machine to the customer or manipulate the machine by your instructions (Ticket Only, Force function).

- For Manual Sale (Key-In), if the card is on-site, create an Imprint slip and sign both the credit card receipt and the Imprint receipt.

- If the card is not in the field, please check if the AVS / Customer Code's Response Code is matched

- In particular, when you order a call from out of the country, obtain a certificate of transaction such as Authorization Form, Shipping & Delivery Slip, and Purchase Order.

You must fax or mail a clear receipt copy before the deadline indicated in the Request Letter by asking the card issuer or card issuing bank to confirm receipt copy, and you will receive the result after 72 hours from the deadline.

The step where the payment is withdrawn at the request of the card issuing bank and the amount is held. Sends various transaction data before the deadline indicated in Chargeback Notice.

In the first chargeback phase, the payment that we requested is rejected

1.2 Chargeback Result The arbitration committee is the process of judging the legitimacy of card settlement. One of the owner and the card owner will bear the cost of the trial ($ 500).

In order to protect the huge loss caused by hackers penetrating customer terminal and creating customer's information and making counterfeit card, distributor of Visa, Master, Amex, JCB card company, At the end of the year, it is a procedure to report the relevant information to the CAS, and since it is difficult for the customer to carry out, the company authorized by the credit card company acts and receives a fee.

$ 59.40 / year (3rd party receives up to $ 135.00)

Even if you pay the annual fee, you will have the responsibility to help the customer not to be charged by the card company for the expenses incurred due to not registering the general information of the customer by filling out the website or documents of the agent. $ 19.99 / month And will not be protected when a hacker breaks in.

In order to protect the huge loss caused by hackers penetrating customer terminal and creating customer's information and making counterfeit card, distributor of Visa, Master, Amex, JCB card company, At the end of the year, it is a procedure to report the relevant information to the CAS, and since it is difficult for the customer to carry out, the company authorized by the credit card company acts and receives a fee.

$ 59.40 / year (3rd party receives up to $ 135.00)

Even if you pay the annual fee, you will have the responsibility to help the customer not to be charged by the card company for the expenses incurred due to not registering the general information of the customer by filling out the website or documents of the agent. $ 19.99 / month And will not be protected when a hacker breaks in.

1) Defition

AVS does not have 100% guarantee for the process of checking through the address in the absence of a card, and it also keeps documents such as SHIPPING proof sheet and INVOICE together.

2) Things to check

- ADDRESS: You only need to insert STREET NUMBER.

- ZIP CODE

3) AVS CODES confirmation result

Despite the fact that there is no match at the terminal, a sale could increase the risk of a chargeback, which could lead to a complete loss.

Y	Exact match	Street address & Zip code match
Z	Partial match	Zip code match , Street address Not match
A	Partial match	Zip code Not match ,Street address match
N	NO maatch	Zip code and address Not match
G	Unavailable	Non US Card issuing bank
U	Unavailable	Address verification information unavailable
R	Retry	Retry, Address system is unavailable
S	Unavailable	Service not supported
W	Partial match	Only the 9-digit Zip code matches

1) Defitiondiv

A three-digit number at the end of the card number on the back of the card that confirms the authenticity of the card. It is not a 100% guarantee, but it is a means to defend against chargeback.

2) Check cvv2code (V CODE)

Despite the fact that there is no match at the terminal, a sale can increase the risk of a chargeback and lead to a complete loss.

M	CVV2 Match
N	CVV2 Not Match
P	CVV2 request not processed
S	CVV2 should be on the card but merchant sent a code indicating there was no CVV2
U	Card Issuer does not support CVV2